Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Helping people with daily travel with digital maps

Plan Ahead is a map designed to help residents travel in their daily lives and overcome anxieties or accessibility issues they face. The solution is an easy-to-read, use and follow map with navigation aids, such as pictures of landmarks.

Safe steps community project mobile app (falls prevention)

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system, through the development of a community falls prevention app.

Using data mapping to inform health care needs

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. The follow-on funding was granted to share the project and its learning with other councils.

Taking the strain with cobots in care

Funding was provided for a series of engagement events to raise awareness of cobot (collaborative robot) technology and the potential benefits it can offer the UK care sector.

Essex County Council: Evaluating supportive digital communities during COVID-19

The COVID-19 pandemic has brought unprecedented challenge to local government. The Communities team at Essex County Council set up Essex Coronavirus Action Support Group (ECAS) alongside the Essex Public Health team, and in partnership with community Leaders.

Surge testing in Walsall

Walsall council used mobile testing and adapted their approach to reach different groups.

Surge testing in Manchester

Manchester City Council introduced mobile testing units in five locations across the two areas and an asymptomatic rapid testing site at Moss Side Leisure Centre was converted into a PCR testing site.

Surge testing in Bristol and South Gloucestershire

Surge testing started in parts of Bristol and South Gloucestershire in February after 11 cases of the UK variant with E484K mutation were identified as part of routine sampling.

Westminster City Council BAME Staff Network

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.

Surge testing in Norfolk

The Government announced that surge testing was to take place in Norfolk on Tuesday 16 February.  The testing started the following day focussing on the market towns of Diss and Roydon, which are home to around 10,000 people.