Case studies

In 2019, Kent County Council commissioned JBA Consultants to undertake an assessment of the priority risks and impacts climate change will have on six key sectors in Kent and Medway, resulting in the Climate Change Risk and Impact Assessment (CCRIA).

SWIMS is a decision-support and data collection tool for Kent’s public-sector services to record and monitor the impacts from, responses to, and resulting financial cost of severe weather events.

Despite the current “stay at home” restrictions which is making face to face meetings impossible, councillors at Rotherham Council has remained available for residents to contact if they require support on community and council issues. In light of the need to reduce face to face contact in order to save lives, all advice surgeries will now be taking place by telephone or online only.

The council is planning to pilot virtual surgeries. The team is looking to develop a toolkit to give Members the option to run ward surgeries online where local councillors feel this would be helpful.

Kirklees Council held their first ever virtual council meeting on 1 May 2020 bringing together Microsoft Teams Live Events and streaming partner Civico. 

During the COVID-19 crisis, councils have been forced to shift communications online and interact with the public in very different ways.

The Greater Manchester Regulatory Centre of Excellence has created a unique partnership offering regulatory support and advice to businesses, mainly through the provision of primary authority partnerships. However, the partnership had always wanted to offer more for businesses both to ensure greater compliance and generate additional income for the local authorities and fire service. This case study forms part of the productivity experts resource.

South Staffordshire Council is using MS teams to hold remote meetings.  

Running a virtual workshop using MS Teams

Ashfield District Council held its Annual Meeting of Council virtually on 23 April. The first testing sessions carried out were to decide which application would best suit a meeting with 35 Elected Members and up to six supporting officers.