Case studies

A mixed method approach was adopted and a pragmatic behavioural insights framework was employed to inform the redesign of the service offer with the aim of making treatment uptake easy, attractive, timely and social (EAST). We explored factors affecting treatment uptake through a behavioural insights survey (Phase 1) collected between September 2018 and January 2019, and qualitative interviews (Phase 2) with HART service users conducted between October 2018 and May 2019. Recommendations were implemented between September and December 2019. We used routinely collected data to compare service uptake rates pre and post service redesign.

Audience analysis has helped Westminster Council to raise £900,000 for vulnerable residents through the Community Contribution campaign.

Redevelopment of Hatfield town centre to deliver a more purposeful retail, leisure and community service provision including a mixed-use development scheme on council-owned land.

The South Tees Multi-Agency Children’s Hub (MACH) working to deliver Early Help and Safeguarding, through collaboration of public sector partners.

To raise awareness about child poverty, Cheltenham Borough Council coordinated a year of action together with local charities and businesses.

Outside Edge Theatre Company (OETC) offers free drama activities to help people affected by addiction live healthier lives. They have partnered for over 20 years with local authority commissioners in West and North West London to co-produce evidence-based, peer-support activities that improve wellbeing to prevent relapse. This case study forms part of the Value of culture - community engagement section of our online Culture Hub.

The Royal Borough of Kingston is committed to increasing the use of participatory democracy to develop responses to difficult issues. As a result, the council held our first Citizens’ Assembly, asking residents “how do we collectively improve air quality in Kingston?”.

Greater Manchester H&SC Partnership decided that a resource pack would be a useful resource to create to promote innovation, best practice and improve commissioners understanding of workable models of housing with care.

Housing Advisers Programme case study 2018/19 cohort Working collaboratively with the council, we designed and executed an options appraisal to support Gloucester City Council to identify and evaluate the optimum delivery strategy.

Housing Advisers Programme case study: 2018/19 cohort