Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Youth Offending Service Prevention - Staffordshire County Council

Staffordshire’s Youth Offending Service prevention project is focused on identifying those children and young people who face much poorer outcomes than their counterparts and intervening early with bespoke projects to help them thrive.

View allCommunity safety articles

Norfolk Teenage Parent Pathway

The Norfolk Teenage Parent Pathway (TPP) was launched in 2017 and was the culmination of a service redesign; to broaden the reach of support to all teenage parents within Norfolk.

View allChildren and young people articles

Swindon Borough Council – supporting local democracy – voter ID campaign

When the Government announced a series of pilots asking voters to bring identification to the May 2018 local elections, Swindon Borough Council was ready for the challenge.

Southwark Council: responding to the London Bridge and Borough Market terror attacks

On 3 June 2017 London Bridge and Borough Market were targeted by a terrorist attack. With emergency services leading the initial response, Southwark Council had the vital job of keeping residents, councillors and the wider community informed.

View all Communications support articles

Pan-London councils – engaging stakeholders to deliver results

When responsibility for public health transferred to local government in 2013, HIV rates in London were rising. This case study explains how effective stakeholder engagement and clear communication brought all 33 London boroughs together to tackle the issue and deliver change.

View all Communications support articles

City of Wolverhampton – developing a strategy to tell a city’s story

With traditional industries making way for new opportunities, the city of Wolverhampton has a new story to tell.

Commercialism of regulatory services in Mid Devon

This would help to make them more sustainable services in an economy where budgets are ever becoming tighter. It would also help regulatory services to become better integrated with wider economic development activities and make an even stronger contribution towards business growth.

View all Efficiency and income generation articles

Taunton Deane and West Somerset – Towards the enterprise authority

Our Deane Helpline is a service which has been providing a lifeline and response package to people for over 30 years, along with associated monitoring of Lifeline alarms across the South West. Its purpose is to support people to live as independently as possible within their own homes and to prolong their quality of life.

View all Efficiency and income generation articles

Gold Line, Bradford

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

View allAdult social care articles

Developing an information sharing platform to help people stay in their home

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

View allAdult social care articles