Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1527 results

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Parks responding to a crisis - Rugby Borough Council

While parks and open spaces became a place of refuge and respite for the general public during lockdown, parks staff at Rugby were focused on supporting the delivery of essential services.

The Old Courts Arts Centre: Food parcels and welfare calls; A safety net for the people of Wigan

The Old Courts Arts Centre is a six year old multi-arts organisation based in Wigan. They initially had no concept of the impact the pandemic would have on The Old Courts. When the pandemic hit, they needed to find a way to stay connected to the local community.

Local contact tracing: Swindon

Swindon launched its local contact tracing service in late August, staffed by members of the public health team and the Live Well Swindon Community Resilience Hub. This case study is part of a series on local contact tracing.

Special Educational Needs and Disabilities, Behaviour Change across the system of support: Suffolk County Council

The 2015 Care Act and 2014 Children and Families Act gave young people with Special Educational Needs and Disabilities more rights to support and for longer. Whilst being a much needed and well received pieces of progressive legislation, they presented severe problems in a system primarily driven by resource limitations.

An exemplar of low carbon residential development and mixed use placemaking

ENGIE is redeveloping the former 1GW coal fired power station at Rugeley, Staffordshire, as an exemplar of low carbon residential development and mixed use placemaking.

Mayor of London’s Retrofit Accelerators

The Retrofit Accelerators deliver carbon and energy savings for Public Bodies across London (Central & Local Government, NHS, Not for Profits, Social Housing Providers) and can help them think smarter, take a more holistic and Public Body / borough-wide view and achieve much more.

Local contact tracing: Preston

In many two tier areas, Preston County Council has taken the lead on setting up local contact tracing teams. Often they host the contact tracers, leaving the districts to do the home visits. This case study is part of a series on local contact tracing.

Cambridgeshire County Council Policy Collaboration with Cambridge University Researchers

Cambridgeshire County Council runs the Cambridge University Science and Policy Exchange (CUSPE) Policy Challenges programme, which unites researchers, councillors and officers in a collaborative, research-led approach to policy-making.

Local contact tracing: Liverpool

From the start of October, Liverpool council went live with a more enhanced version of contact tracing. The national team started passing down cases after 24 hours and Liverpool’s contact tracers were given access to the CTAS recording system.