Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1527 results

Local contact tracing: Sheffield

Sheffield’s contact tracing service went live in the middle of October. It is staffed by a team of 12 dedicated contact tracers who work seven days a week – although the hours are shorter at the weekends.

Local contact tracing: Birmingham

Birmingham has its own Test and Trace team, which has a variety of roles from data analysis and complex contact tracing to communications and community engagement. 

Local contact tracing: Blackpool

Blackpool’s contact tracing service went live at the start of September after only a few weeks of planning and preparation by the public health team.

Local contact tracing: Oxfordshire

Oxfordshire worked with Public Health England and NHS Test and Trace to launch its local contact tracing service in mid October. A team of 14 call handlers drawn from Cherwell District Council and the county council provide contact tracing on behalf of all the districts.

Local contact tracing: Solihull

Solihull's public health team launched a backward tracing service in early September. It is currently staffed by six public health staff who contact everybody who tests positive in the borough.

LG Inform - Age UK: easy access to key data sources

The LGA and Age UK are working collaboratively to determine how the LG Inform software applications and data services (offered by the LGA to local authorities) could be used to benefit a not for profit (NFP) organisation.

Data and transparency

Local contact tracing: Calderdale

Faced with high rates of infection in the summer, Calderdale developed a local contact tracing service in partnership with and as part of NHS Test and Trace, which went live in the middle of August.

Local contact tracing: Hertfordshire

Hertfordshire is home to nearly 1.2 million people. It has had relatively low rates of infection, but like many areas saw cases start to climb quite significantly in the autumn.

Hertfordshire County Council's whole systems approach to obesity

Hertfordshire’s whole systems approach to child obesity includes a successful weight management service, an active school travel plan that discourages car drop-offs, and 10 “healthy hubs”.

Tackling gum litter in known hotspots, Islington Council

In January 2017 and from September 2019, Islington Council have partnered with social enterprise Behaviour Change to pilot innovative new signage, funded by Mars Wrigley, to help tackle the issue of littered gum in known hotspots such as shopping centres, train stations and transport hubs. The signs are simple and scalable and have been proven to be twice as effective as clean-up alone.

Efficiency and income generation