Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1432 results

Improving the private rented sector: Oxford City Council

Addressing the issues in the private rented sector is a well-established priority for the city council.

Improving the private rented sector: Stoke-on-Trent City Council

Stoke-on-Trent council is highly ambitious and says in its housing strategy that it sees itself as a facilitator of change.

Improving the private rented sector: Sunderland City Council

Strategies for the private rented sector focus on improving the quality of the stock, tackling unprofessional landlords and improving stock condition of individual properties. 

Improving the private rented sector: Greater Manchester Combined Authority

Greater Manchester Combined Authority is committed to drive up standards in the private rented sector and make a positive difference to the lives of tenants and landlords.

Improving the private rented sector: Decent and Safe Homes (DASH) East Midlands

DASH was set up in 2005 as a joint initiative by local authorities, property owners, landlords and tenants in the East Midlands.

COVID-19 good practice case study: Discharge to assess in Warwickshire

The health and care system in Warwickshire has maintained, and strengthened, its ‘discharge to assess’ model through the COVID-19 period by remaining aligned to its core principle of maintaining a person centred Home First approach.

E-scooter trial in Middlesbrough

Middlesbrough Council was the first area in the UK to allow a trial to enable the use of private rented E-scooters on its Highway, following changes in legislation.

North West ADASS: workforce wellbeing and mental health toolkit and directories

At the beginning of April 2020, North West ADASS network leads in the 23 member councils began discussing the possible mental health and wellbeing impacts of COVID-19, not just on the adult social care workforce in the council, but on those working for care providers and unpaid carers who may also be in employment.

The LGA and NHS England & Improvement - Wellbeing information pack for care staff

Following the development of the wellbeing offer for NHS staff affected by COVID-19 in April 2020, the NHSE & I regional team in the south east of England felt that there needed to be a similar resource for social care staff.

Remote council meetings: Sutton London Borough Council

With a series of key meetings due just as lockdown came into place, we moved quickly to prepare for virtual meetings without quite knowing what they would - or should - look like. As the council already uses the Google Suite of products for day-to-day working, we adopted Google Meet as our platform for virtual meetings, offered a Google Chromebook to all councillors and worked with Digital and IT colleagues to livestream our committee meetings via YouTube.

Efficiency and income generation