Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Herefordshire: A county-wide network of community wellbeing hubs

The ‘Talk Community’ approach sees Herefordshire Council working in partnership with communities, businesses and residents to offer wellbeing advice, support and signposting to services.

View allPublic health articles

Herefordshire County Council: Understanding a Retrofit Hub

Over one-third of Herefordshire’s greenhouse gas emissions are estimated to be from heating homes and other buildings. The role of retrofit will be important to decarbonise buildings across Herefordshire if we are to reach the county’s zero carbon target by 2030.

Herefordshire Council’s Phosphate Commission

In response to challenges finding long-term solutions to nutrient neutrality, the Herefordshire Council have established a Cabinet Commission to progress the restoration of the Rivers Wye and Lugg.

View allHousing and planning articles

Herefordshire Council - planning for recovery

​​​​​​​We had just stepped out of emergency response mode when COVID-19 hit. As flooding subsided and COVID-19 spread, Herefordshire Council decided to relocate all staff out of its offices.

View all Communications support articles

Helping residents self-serve

The London Borough of Ealing co-designed a new approach with housing staff that incorporated behavioural insights and nudge techniques.

View all Demand management articles

Helping residents build: Using design thinking to make planning applications more efficient

Brent Council applied to the Design in the Public Sector programme with the desire to make the planning application process in Brent easier and quicker.

View all Design in the public sector articles

Helping people with daily travel with digital maps

Plan Ahead is a tool designed to help residents travel in their daily lives and overcome anxieties or accessibility challenges they face. The solution is an easy-to-read, use and follow map with navigation aids, such as pictures of landmarks.

Helping people help themselves

Oldham Council's new Early Help service aims to ensure individuals receive support to prevent them needing specialist services.

View all Demand management articles

Helping older people maintain their independence

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

View allAdult social care articles
View all Design in the public sector articles

Heart of the South West LEP and East Devon District Council: Electric aircraft as a catalyst for economic growth

The Heart of the South West LEP and East Devon District Council have worked with Ampaire, a US hybrid electric aircraft developer, to complete the first English Hybrid electric test flight from Exeter Airport. This has led to an inward investment plan for the region, focusing on high potential opportunities for Smart and Sustainable Aviation within Devon & Somerset. The first stage of this plan will see the development of a Living Lab for Future Aviation testing and demonstration.