Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 97 results

Suffolk County Council: Communications response to CQC pilot

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

View all Communications support articles

Revolutionising community funding processes through co-design and participation – Bristol City Council

Bristol City Council worked closely with local third sector organisations and residents in deprived areas to revolutionise the way funding for local groups was awarded.

View all Communications support articles

Staffordshire – a story to believe in

'We Are Staffordshire’ was built on a mission to ignite a collective pride in Staffordshire’s people and for that pride to put the county on the map as THE place to live, work, visit and study. Louisa Shaw, Place Brand Manager, provides further insight.

View all Communications support articles

Ashfield District Council – discovering Ashfield and developing a narrative

This case study describes how we provided support to Ashfield District Council to develop a place narrative with the community at its heart.

View all Communications support articles

Birmingham City Council – emboldened to develop a place narrative

‘Be Bold, Be Birmingham’ was the memorable strapline that Birmingham City Council developed to promote its ‘2022 Commonwealth Games Proud Host City’ narrative. This case study explores how the council worked with this theme to promote civic pride and engage with all communities across the city.

View all Communications support articles

Zero carbon Manchester

In our webinar ‘Climate change: what next for local authorities?’, Manchester City Council set out the communications work it is undertaking to help make Manchester a zero carbon city by 2038.

View all Communications support articles

Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

View allEconomic growth articles
View all Communications support articles

Royal Borough of Windsor and Maidenhead’s ‘Rediscover your royal borough’ campaign

Not sounding like a council, and user-generated content, were the hallmarks of this successful campaign. Louisa Dean, head of communications at the Royal Borough of Windsor & Maidenhead, explains how the council encouraged people to return to local high streets and attractions to support the post-pandemic economy.

View allEconomic growth articles
View all Communications support articles

Hertfordshire comms and engagement approach to surge testing

On Wednesday 10th February, Hertfordshire County Council and other local agencies completed their ‘surge testing’ pilot in the EN10 area of Broxbourne for the new South African variant of COVID-19.

View all Communications support articles

North of Tyne Combined Authority: building a mayoral platform for public engagement

The North of Tyne Combined Authority detail how they helped create opportunities for Mayor Jamie Driscoll to directly engage with his constituents.

View allDevolution articles
View all Communications support articles