Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 23 results

Say it with flowers: reopening Leamington Spa town centre

The successful post-COVID 19 reopening of town and city centres requires the creative reimagining and promotion of safe and welcoming public spaces. Royal Leamington Spa is an example of a town taking such an approach, through a creative collaboration between Warwickshire County Council, Warwick District Council, Royal Leamington Spa Town Council and BID Leamington

Reopening & revitalising Selby: a town centre checklist

In summer 2020, Selby District Council faced the challenge of combining the immediate requirements for reopening Selby town centre as part of COVID 19 recovery planning, with delivering existing long-term priorities for revitalisation.

East Hampshire District Council - Energising the new town centre

Consumer habits and retail trends are changing at an unprecedented rate, which poses a lot of challenges for town centres and high streets across the country. Despite these challenges councils across the country are eager to regenerate them and make them thriving community and economic hubs.

Adur and Worthing Councils reviving their town centres

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.

Encouraging channel shift through digital take up

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Efficiency and income generation

Hatfield 2030+ Renewal Partnership and Hatfield Town Centre

Hatfield Renewal Partnership began its work to devise a long-term plan for the future renewal of Hatfield to 2030 and beyond. As a result consultation and engagement with key stakeholders, businesses, community groups and residents took place under the ‘Hatfield 2030+’ branding and the Hatfield 2030 website to better understand the town’s potential, its future challenges and to identify solutions.

Creating talented town teams in Pembrokeshire

This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns. 

Linking People, Place & Parking in Sleaford Town Centre

In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.

Waveney District Council – gathering town centre evidence with Southwold Coastal Community Team

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.