Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Gorton, Manchester: Improving public service delivery through co-location and integration

The Gorton Hub provides a one-stop-shop for residents to access a range of health and social care services, employment support and more.

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Halton, Cheshire: A hospital outpatient hub located in a shopping centre

Halton Health Hub allows local residents to arrange appointments for their ophthalmic, audiology and dietetics needs.

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Andover, Hampshire: Health checks at a town centre hub to relieve pressure on NHS services

The Andover Health Hub is a joint venture between Test Valley Borough Council, NHS Hampshire, Isle of Wight Integrated Care Board (ICB) and Andover Primary Care Network (PCN), with integrated care at its heart.

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Bedford, Central Beds and Milton Keynes: How the Pandemic Has Driven Innovation

Bedford Borough, Central Bedfordshire and the City of Milton Keynes, have introduced new ways of working by embracing digital technologies and other innovations deployed during the pandemic to improve access to all the services provided from STI testing to contraception.

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Liverpool: Improving Access to Contraceptive Services

Women across Liverpool have easier access to a range of services, including contraception, thanks to a network of clinics, hubs and pharmacies. It has ensured that no woman in the city is more than a 15-minute walk from a contraception service.

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Staffordshire, Stoke and Telford and Wrekin: the Benefits of Joint Tendering and Economies of Scale

Commissioners from Staffordshire, Stoke on Trent and Telford and Wrekin councils worked together to jointly tender for sexual health and HIV services. The move has had a variety of advantages, allowing the three areas to benefit from economies of scale and better partnership working with each other and the provider for the benefit of the patients.

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Doncaster: Engaging Sex Workers and Other Hard-to-reach Groups

Doncaster’s sexual health provider Solutions4Health has enjoyed great success in engaging sex workers after creating an outreach sexual health nurse post last year.

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Portsmouth: Creating a Network of Contraception Champions

Portsmouth’s sexual health workforce has been upskilling frontline staff from other services to have healthy conversations about sexual health and in particular pregnancy planning. Staff including midwives, health visitors and social care workers have all received tailored training.

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East Riding: a Clinic on Wheels - the Importance of Outreach Work

In East Riding a mobile sexual health clinic has been established, allowing staff to take services direct to where people are. It forms part of a multi-pronged approach to reach out to local people, especially the young.

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South West: Increasing Uptake of PrEP in Under-served Groups

Councils across the South West have pooled budgets to carry out research into why certain groups are not coming forward for the HIV-preventative treatment PrEP. The findings of the exercise are now being used to run a social marketing campaign which will be tailored towards those groups and individuals who are least likely to come forward to access PrEP. PrEP is a pill which prevents infection with HIV by stopping the virus from replicating.

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