Informatics – Information and technology

There is growing use of technologies by professionals, carers and individuals receiving care. Local authorities and health partners are using the opportunities that technology provides to facilitate better integration between health and social care.

This includes the use of:

  • technology enabled care to support people to stay in their homes for longer and help them maintain their independence and wellbeing
  • mobile technologies to aid professionals to improve the way care is delivered
  • shared information between health and care professionals to enable effective care coordination
  • the use of online channels which enable citizens and their carers to both help them make decisions about their care and engage with services online.

This section provides you with information on work underway to tackle challenges in delivery and how you can get involved.


Informatics: an introduction

New to informatics? Find out more about how information and technology is supporting social care and discover more about the work of the Care and Health Improvement Programme.

Local Investment Programme

We are pleased to support this investment programme which will assist further sector-led progress and innovation in transforming care and health services.

Developing digital: using technology to deliver health and care systems

Personalised Health and Care 2020 sets out how technology and information can support the delivery of health and care. Find out about the work of the National Information Board.

Local digital roadmaps

The National Information Board has published guidance to support local health and care systems to develop local digital roadmaps by April 2016.

Engaging Citizens Online: Briefings to Support Digital Adoption

The LGA, ADASS and Socitm have published guidance to support digital adoption in engaging citizens online. Find out more about the briefing series.

Care Apps showcase

There is a rapidly increasing set of software applications designed to be used by members of the public in need of care and/or their carers. Some of these link to back-office council systems to enable public self-service, increasing efficiency for councils and offering immediate 24/7 feedback for citizens

Transforming social care through the use of information and technology

A report on the role and use of technology in the transformation of social care and integration across care and health, offering a place-based vision for future service delivery.

Digital maturity self assessment

In March 2016 the Local Government Association, in conjunction with the Society of Corporate IT Managers (Socitm), launched a Social Care Digital Maturity Self-Assessment (DMA) aimed at local authorities with social care responsibilities.

15 February 2017