The Local Government Association (LGA) has a one-stop information centre for all enquiries. The centre, known as LGconnect, is equipped to deal with all enquiry types.

Open from 08.30 am to 5.30 pm, Monday to Friday, LGconnect provides help and information on the full range of LGA activities and other local government matters.

LGA Complaints Policy

Your complaints or concerns are important to us. Where something has gone wrong, your feedback helps us to put things right and improve our service. 

Access our complaints procedure below:

Complaints policy (PDF, 2 pages, 32KB)

Contact us by

How to find us

  • LGA map (PDF, 1 page, 387KB) – including a printable location map and transport information.
  • Our address is:
    Local Government House
    Smith Square
    London SW1P 3HZ


Please click on the map below for full location and travel details