South West England

Devon County Council

Encouraging staff to be more innovative and empowered.
Devon logic model


Partners working together to identify and put in place preventative measures for vunerable adults and troubles families.
Mendip logic model

North Somerset

Further redesigning of customer facing services to create efficiencies.
North Somerset logic model

South Somerset District Council

The Transformation Programme aiming to further enhance the customers' experience and enable the council to respond changing needs and preferences.
South Somerset logic model


Giving customers access to services 24 hours a day to create new channel shift agenda.
Teignbridge logic model


Shared customer access model with Gloucestershire CC.
Tewksbury logic model



















































Case studies by issue

Case studies by region

3 February 2017