COVID-19: resident support

Information and guidance related to resident support, including household guidance, benefits, volunteering and more.

We are working as fast as we can to update this section with useful information for you. Please keep checking back and follow us on Twitter @LGAcomms for the latest updates.

Official Government information

Household guidance

GOV.UK – what the public can and can't do during the coronavirus outbreak

GOV.UK – guidance for households with possible coronavirus infection

GOV.UK – COVID-19 council tax hardship fund

GOV.UK – guidance for employees

GOV.UK – Chancellor gives support to millions of self-employed individuals

Department for Work and Pensions – coronavirus and claiming benefits

GOV.UK – guidance for landlords, tenants, and local authorities in the context of COVID-19

GOV.UK – government support available for landlords and renters reflecting the coronavirus outbreak

GOV.UK – essential travel guidance

GOV.UK – rules on carrying over annual leave to be relaxed to support key industries during COVID-19

GOV.UK – advice on home moving during the coronavirus outbreak

GOV.UK – coronavirus information service on whatsapp

GOV.UK – Guidance to access on green spaces

GOV.UK – Support for victims of domestic abuse

GOV.UK – letter from Minister Luke Hall to caravan and park home owners

GOV.UK – The Social Security (Coronavirus) (Further Measures) Regulations 2020

GOV.UK – The Statutory Sick Pay (Coronavirus) Regulations 2020

GOV.UK – help and support if your business is affected by coronavirus: a free webinar


GOV.UK how to help safely

NHS Volunteer Responders
NHS Volunteer Responders is recruiting volunteers in good health to help with non-clinical tasks such as patient transport, delivering prescriptions and keeping in contact with people isolating at home. Members of the public can sign up quickly and easily at 

Information from the NHS

Every Mind Matters – Looking after your mental health

NHS support via text message for people with symptoms of Covid-19

Other useful information

Doctors of the World: latest NHS guidelines translated into 34 languages

Money Advice Service – Coronavirus: what it means for you and what you're entitled to

World Health Organisation – Mental health and psychological resilience during the COVID-19 pandemic

Respect phoneline: Help for perpetrators of domestic abuse

Surviving economic abuse: Economic abuse and the coronavirus outbreak