Counter fraud hub – case studies

Some key lessons for the future have been distilled as stand-alone case studies – find out how this work may be replicated locally, drawing on the experience of those councils that have benefited from the Counter Fraud Fund to date.


Partnerships

Find out more about partnership and collaborative working; sharing data between departments and councils; driving change to improve detection rates and increasing awareness and effectiveness in investigations and recover losses.

Experience

Also read about councils’ experiences of dealing with some of the major issues they were confronted with setting up and delivering these new initiatives; dealing with software issues; delays in procurement; issues with data matching and staff retention meaning the scope of the project sometimes needed to be changed.

These are shared below so that others can be aware of potential difficulties, and how these may be overcome, mitigated or avoided.