Equipping councils with the knowledge and tools they need to manage demand effectively
Resources for demand management
This resource equips councils with the knowledge and tools they need to manage demand effectively.
Behavioural insights and health
A compilation of case studies demonstrating the effective use of behavioural insights in relation to public health
Changing behaviours in public health: to nudge or to shove?
This briefing for councillors and officers explains how behavioural change interventions – or nudge theory as it is dubbed – can help local authorities fulfil their public health responsibilities.
Demand management and behaviour change: a manual for collaborative practice
This pamphlet by the Leadership Centre gives examples of successful approaches to date and considers where demand management may be headed next.
Managing customer demand
An introduction to understanding and changing behaviours to help meet the financial challenge.
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