New models of service delivery and creative councils Case Studies Birmingham City Council: moving from 19 providers to one integrated service New models of service delivery and creative councils Buckinghamshire County Council: Digitally transforming two public services around customer needs View all Case Studies for Public service reform Publications Developing local digital leadership skills and capacity Transforming local services through digital Transforming public services, using technology and digital tools and approaches Modelling devolution – working together to deliver local services View all Publications for Public service reform
