Information, advice and advocacy: transforming adult social care

The 'Putting People First' concordat is an agreement between the:

  • Local Government Association (LGA)
  • Association of Directors of Adult Social Services (ADASS)
  • NHS and others.

It outlines a shared vision and commitment to the transformation of adult social care.

'Information, advice and advocacy' is one of the key building blocks of 'Putting People First'. By April 2011, all 152 top-tier councils will be expected to have made significant steps towards redesigning their adult social care services. A key component of this will be:

"Universal, joined-up information and advice available for all individuals and carers, including those who self-assess and fund" (from 'Transforming Adult Social Care', Department of Health 2008).

Framework strategy

On behalf of the 'Putting People First' consortium, the IDeA has developed a framework strategy document to help councils develop their local strategies. This has been sent to all directors of adult social care, together with explanations about how it was developed and how to use it.

The framework strategy builds on the following report published in early 2009:

Transforming Adult Social Care: Access to information, advice and advocacy

Conference: 7 January 2010, London

IDeA and the Social Care Institute for Excellence (SCIE) are running a conference and workshop in January where the framework strategy will be launched. There will be an opportunity to find out how to use the framework tool practically to develop local strategies, and to network with colleagues and information providers.

This free conference is aimed at directors of adult social care and those responsible for developing information and advice strategies. You can book places by contacting:

email: no later than 21 December 2009.

View the conference programme

Milestones: key dates and deliverables

To help councils with the process of change, the 'Putting People First 'consortium has established a set of milestones against which progress can be judged:

  • April 2010: every council has a strategy in place to create universal information and advice services.
  • October 2010: every council has put in place arrangements for universal access to information and advice.
  • April 2011: the public are informed about where and how they can get the best information and advice about their care and support needs.


13 February 2013

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