Street fundraising survey
A recent survey of councils has shown that most councils have received complaints about street fundraisers (also known as ‘chuggers'); however councils do value the contribution that street fundraising provides for raising funds for charities.
Key findings
- Street fundraising happens on a regular basis for most responding councils, with 43 per cent of respondents stating that it occurred on a weekly basis.
- 72 per cent of councils considered street fundraising to be a problem to at least a small extent, with 68 per cent of councils having received at least a few complaints about street fundraising in the last financial year (2011-12).
- The professional conduct of street fundraisers was the biggest cause of complaints (with 81 per cent of councils who received complaints selecting this reason).
- Most councils were aware of the key types of regulation for street fundraising, with 62 per cent aware of the Public Fundraising Regulatory Association (PFRA) voluntary agreements and 56 per cent of the Institute of Fundraising code of conduct.
Survey methodology
This online survey of officers with responsibility for licensing was conducted in March 2012 achieving a response rate of 43 per cent.
Street fundraising survey (PDF, 21 pages, 1.9MB large file)
Date: May 2012
Contact: research@local.gov.uk
31 August 2012
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