Local Government Association

What elected members need from a strategic communications function and how good communications supports a healthy democracy.

Why you need to influence, who and how. How to develop trust through authenticity in the age of fake news.

How communicators can be a trusted adviser, pre-empting problems and providing leadership across their organisations.

The role of communications in leading communities through unforeseen events.

Harnessing the power of digital to build better relations with customers and citizens.

The importance of internal communications and engagement during times of change.

How joining the speaking, listening and decision making functions of a council can help create a genuine dialogue with communities.

How behavioural science gives councils a powerful new tool to improve the lives of the people they serve.