"To help avoid buying fake and dangerous toys, shoppers should check toys have an authentic CE mark which show they comply with safety regulations, look out for grammar and spelling errors on packaging, buy from well-known and reputable outlets, and resist cheap offers that look too good to be true."
Christmas shoppers are being warned to avoid buying fake and potentially dangerous toys – including counterfeit versions of this year’s “must-have” toy which can damage children’s reproductive systems.
The Local Government Association, which represents 370 councils in England and Wales, is urging people to look out for tell-tale signs of fake and potentially dangerous products as criminals exploit a surge in demand for sold-out items.
Popular toys found out of stock at many outlets include L.O.L Surprise! Dolls - described as the “must-have” Christmas toy for 2018. Fake versions of these dolls – which have already been seized by one council - have been found to contain a chemical which can damage the liver, kidneys, lungs and reproductive system.
Councils are also urging people to be wary of turning to suspect online sellers offering next-day delivery to get hold of in-demand toys that are out of stock elsewhere, as they may not actually exist, leaving them out of pocket.
In the run-up to the festive period, councils have seized thousands of counterfeit and dangerous toys and prosecuted rogue sellers.
The LGA is urging shoppers to look for the authentic CE mark on toys or their packaging which confirms they meet consumer safety standards. With people increasingly buying presents online, the LGA is also calling for the CE mark to be clearly included in the information on websites offering toys for sale.
Cllr Simon Blackburn, Chair of the LGA’s Safer and Stronger Communities Board, said:
"Bargain hunters need to be aware that Christmas is often the most timely opportunity for rogue traders and criminals to cash in by selling dangerous toys to unsuspecting shoppers.
“Fake, substandard toys can break and cause injuries or pose choking hazards, toxic materials can cause burns and serious harm, while illegal electrical toys can lead to fires or electrocution.
“If certain toys are sold out in well-known retailers, rogue sellers may either sell fake versions of them to tempt desperate shoppers, or claim to have them in stock on their website when the truth is they don’t exist.
“To help avoid buying fake and dangerous toys, shoppers should check toys have an authentic CE mark which show they comply with safety regulations, look out for grammar and spelling errors on packaging, buy from well-known and reputable outlets, and resist cheap offers that look too good to be true.
"Not only is selling fake toys a crime, it harms and ruins the reputation of genuine traders, costs the economy millions in lost tax revenue and often funds organised crime.”
Anyone with information about suspected fake goods can report it to their local council via the Citizens Advice consumer helpline on 03454 04 05 06.
- Fake L.O.L Surprise! Dolls - described as the ‘must-have’ Christmas toy for 2018 - have been seized by Lincolnshire Trading Standards. The toys had screws in the back of them, which are dangerous to small children, were of poor quality and failed to perform functions of the genuine dolls, such as changing colour and squirting. Earlier this year, the European Commission issued a warning that the plastic on fake versions of the dolls shipped from China to the Czech Republic contain phthalates, a chemical used to soften PVC plastic that can damage the liver, kidneys, lungs and reproductive system.
- A toy seller has been handed a suspended prison sentence and ordered to pay back £53,542 of illegally earned money after a proceeds of crime hearing brought by Cambridgeshire and Peterborough Trading Standards Service. The 28-year-old businessman admitted numerous charges relating to counterfeit toys and toy safety failure offences. The charges related to toys featuring characters from Disney’s Frozen, Secret Life of Pets, Despicable Me, Paw Patrol, Pokémon, Hello Kitty, Arsenal, Peppa Pig, Angry Birds and Big Hero 6. More than 5,000 counterfeit and potentially unsafe toys were seized from his home. In a separate case, goods mainly imported from China - including playpens, finger puppets and dangerously strong laser pens - which were due to be sold by a private company have been destroyed by Cambridgeshire and Peterborough Trading Standards after they failed to comply with safety standards. In total, the goods were worth around £25,000.
- The City of Wolverhampton Council's trading standards team has seized more than 2,000 illegal 'Squishies’ after a test purchase. The toys, imported from China, were found to be fake replicas, with dangerous faults in the packaging. They had no warning labels as required by law, and the manufacturing details, test certificates and CE markings were all fake. The council’s trading standards team has visited its markets and local traders to alert them of the dangers of the bogus toys and prevent them from continuing to sell the products.
- In the past 20 months, Warwickshire County Council’s trading standards team has seized dangerous and non-compliant goods, including toys, worth more than £500,000.
Notes to editors
- To help identify fake toys and safeguard purchases, shoppers should look out for grammar and spelling errors on packaging, check for quality if possible, and be suspicious of heavily discounted prices. For online purchases, people should also check where a website domain is registered – many website selling fake items have their domains registered in China. Consumers should also check for a physical address and working phone number in the “contact us” section and consider using a credit card to make purchases, as these typically offer greater protection in securing refunds.