Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Gateshead Council: Creating warm spaces this winter

Gateshead Council is establishing a network of Warm Spaces, where vulnerable residents can come together to stay warm and socialise.

View all Cost of living articles

London Borough of Barking and Dagenham: Linking social prescribing to social welfare

Social prescribing is delivered in Barking and Dagenham as a service embedded within the local authority, working in partnership with other statutory services within the council.

Hertfordshire County Council: Cost of Living Taskforce

In response to the growing pressures residents in Hertfordshire are facing, Hertfordshire County Council has established a ‘Cost of Living Taskforce’ which brings together representation from various service areas to coordinate how the organisation is supporting residents. 

London Borough of Barking and Dagenham: Holistic financial guidance and support

Barking and Dagenham Council has led on the creation of a new standalone financial guidance and support website called Barking and Dagenham Money, a focal point for the Council’s communications and support relating to the escalating cost of living crisis.

London Borough of Lambeth: Streamlining access to financial support

To ensure that residents receive the right support at the right time, Lambeth Council entered into a partnership with Lightning Reach, an award-winning social impact startup, to connect people in financial hardship to a personalised range of support.

London Borough of Southwark: Innovative use of the Household Support Fund

Southwark Council used the Household Support Fund to improve delivery of local welfare including providing direct cash support to help low income households pay rising energy bills, set levels of support based on local welfare data, and create community referral pathways.

Developing low carbon build specifications (Sunderland City Council)

Developing a suite of zero carbon specifications for refurbishing the council’s current properties and building new ones.

Performance management at Bristol City Council

This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.

View all Performance management articles

Leicestershire County Council: Increasing housing choices for older people

Leicestershire County Council is looking to work with a range of housing providers to develop a range of housing options, including housing with care and support schemes across Leicestershire by 2037 for both older adults and working age adults with disabilities.

Southampton City Council: Housing for older people and the benefits for local social care

Southampton City Council is seeking to develop a number of new housing with care schemes across the city and were seeking to secure support from their health partners. They commissioned research to investigate the impact on health care systems.