Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1432 results

Excellence in housing: the Beacons

Beacon status is granted to local authorities that demonstrate a clear vision, excellent services and a willingness to innovate within a theme. Learn from the Beacon council open days Greenwich, Sheffield, St Helens and Bolton councils were awarded Beacon status in March 2009 for their outstanding achievements in housing. All four councils have organised open-days.

Refurbishment of existing properties: Park Hill

A case study from Sheffield City Council looking at how they approached the refurbishment of a 1950s built housing estate. Summary Park Hill was built in 1957 and took four years to complete. It's a large estate compromising of 995 units, all of which were council owned.

The evolution of a neighbourhood management service

London Borough of Barking and Dagenham This article is the first in a series that will follow the progress made by the London Borough of Barking and Dagenham towards a new, borough-wide neighbourhood management (NM) service.

Community engagement in South Somerset

With Rina Singh, Deputy Chief Executive, South Somerset District Council.

Delivering new homes: Norfolk Park Green Homes

This case study outlines how Sheffield City Council project-managed their award-winning energy efficent development, Norfolk Park green homes.

Empowering communities in South Somerset

South Somerset District Council has a history of successful community engagement and has achieved national recognition through the Beacon Scheme.

Example of a Resident's Charter: Sheffield City Council

Sheffield City Council wants to make the regeneration of the estates at Scowerdons, Weakland and Newstead (SWaN) as successful as possible. We know that this will be a long and complicated process that will cause some level of disturbance for everyone affected. We will work hard to minimise the disruption wherever possible.

Park life in Cheltenham: an empowered community makes a difference

Summary Springfield Park is in an area of Cheltenham that ranks high in the tables of deprivation. Far from being the community asset it was designed to be, fears about personal safety and anti-social behaviour meant the park was shunned by local residents. Cheltenham Borough Council turned to the local community for a solution.

Thriving district and local centres: Chaucer District Centre case study

Sheffield City Council share their findings on how to create a thriving district centre