Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Tower Hamlets Council: Creative promotion of vaccination

The London Borough of Tower Hamlets has sought to be innovative in the way it promotes the benefits of flu and routine vaccinations to children and their families. This has included the use of online videos and storybooks.

View allPublic health articles

'Permission to Smile' campaign to boost friendliness

A Birmingham-wide campaign, backed by 154 local organisations and with strong city council support, is encouraging friendliness and rekindling community street-by-street, helping to address social isolation and reduce the call on public services.

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East Hampshire District Council - Energising the new town centre

Consumer habits and retail trends are changing at an unprecedented rate, which poses a lot of challenges for town centres and high streets across the country. Despite these challenges councils across the country are eager to regenerate them and make them thriving community and economic hubs.

View allEconomic growth articles

Harrow Council: co-located all age disability service for social care, education and health

A new integrated adult Community Learning Disability (LD) Team has been uniquely co-located with children’s social care and education services in purpose-designed premises to improve outcomes for residents of all ages with disabilities.

View allAdult social care articles

Adur and Worthing Councils reviving their town centres

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.

View allEconomic growth articles

A regional approach to assessing the risk of market failure

The East Midlands Association of Directors of Adult Social Services (ADASS) Network group commissioned a project on how to assess the risk of market failure at a regional and sub-regional level. This project was based on the premise that early communication between authorities can enable interventions to prevent market failure, or help manage the impact of any failure. The project was supported by the LGA through the Care and Health Improvement Programme (CHIP).

View allAdult social care articles

Encouraging channel shift through digital take up

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

View allDigital connectivity articles

Hertfordshire County Council - Scam prevention campaign

Hertfordshire County Council’s powerful scam prevention campaign used a single story to highlight a common problem. Their campaign was awarded a bronze award at the 2019 Public Service Communications Excellence Awards.

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MindKind Staffordshire

This short case study outlines how the council has combined excellent internal communications with a strong health and wellbeing offer to create an environment where people feel better able to manage their mental health.

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Surrey County Council – Facilitating the planting of 1.2 million new trees by 2030

As part of Surrey County Council's climate emergency work, it has committed to facilitate the planting of 1.2 million trees – one for every Surrey resident – by 2030.