Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Transforming the customer experience in SEND

Developing an optional checklist and online application for people applying for an Education Health and Care Needs Assessment. This will include improving web content and producing a video to sits alongside these forms

View all Digitalisation articles

Encouraging response to the annual electoral registration canvas

The Electoral Registration Officer (ERO) must send a canvass form (known as a HEF) to every residential address in the registration area. In Pembrokeshire this is approximately 64,000 properties. This case study forms part of our behavioural insights resource.

Transforming public services in West Suffolk

Region: East, South East Theme: Integrated Public Services, Locality Reviews

View allOne Public Estate articles

Bath and North East Somerset Health and Wellbeing Board

Bath and North East Somerset is one of the three ‘places’ in the Bath and North East Somerset, Swindon and Wiltshire Sustainability and Transformation Partnership (STP), which is working to become an integrated care system. This case study forms part of our integrated care system (ICS) resource.

Bradford Health and Wellbeing Board

Bradford is a partner in West Yorkshire and Harrogate Health and Care Partnership – a first-wave integrated care system (ICS). This case study forms part of our integrated care system (ICS) resource.

Buckinghamshire Health and Wellbeing Board

Buckinghamshire is a first-wave integrated care system (ICS) within Buckinghamshire, Oxfordshire and Berkshire West Sustainability and Transformation Partnership. This case study forms part of our integrated care system (ICS) resource.

Cambridgeshire and Peterborough Health and Wellbeing Board

Cambridgeshire County Council, Peterborough City Council and Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) are coterminous with Cambridgeshire and Peterborough Sustainability and Transformation Partnership (STP), which is developing into an integrated care system (ICS).

Cheshire West and Chester Health and Wellbeing Board

Cheshire West and Chester Health and Wellbeing Board (HWB) is a system-leadership board which meets monthly to monitor progress on integrated health and care developments and to ensure that delayed transfers of care meet national targets. This case study forms part of our integrated care system (ICS) resource.

County Durham Health and Wellbeing Board

County Durham HWB provides system leadership, oversight and governance for health, care and wellbeing in the county. This case study forms part of our integrated care system (ICS) resource.

Coventry and Warwickshire Place Forum

Coventry and Warwickshire STP will become an integrated care system (ICS), and partners have agreed the geography of four integrated care partnerships as the basis for delivering place-based services and support, with a model of integrated local teams combining to deliver primary care, social care, community healthcare and wellbeing support in local hubs.This case study forms part of our integrated care system (ICS) resource.