Case studies

With official figures for England and Wales revealing that one in four women and one in six men will experience domestic violence in their lifetime, Camden Council decided to create the ‘know you’re not alone’ campaign to raise awareness and help their communities access vital support services. Communications Lead Lorna Gott explains what they did and the important role that video played in delivering their message.

Having involved communities in previous public-facing campaigns in the past, Cornwall Council was in a strong position to engage residents in the devolution agenda.

The North East England Chamber of Commerce (The Chamber), which represents over 3,000 businesses from all sectors and covers two local enterprise partnership areas, has been working closely with the business community to bring the benefits of devolution to the region.

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

This case study provides information on the Council’s journey, both culturally and physically as they moved to their new building.

A group of disabled residents has used art to explore issues around accessibility in St Helens town centre, sharing its findings with local venues and businesses.

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.

With a reduction in staffing numbers and budget over the past five years, South Yorkshire Fire and Rescue Service’s communications team needed to find a way of delivering an outstanding service despite more limited resources. Corporate communications manager Alex Mills explains what they did.

With pregnancy smoking rates showing a slight increase in 2014/2015 Hertfordshire County Council’s Public Health Service wanted to encourage pregnant smokers to quit for good. Senior Campaigns and Communications Officer Jo Necchi explains what they did.

Communicating messages about death is always challenging, but Leeds City Council decided to take the reins and work with partners across the city to help residents face their fears. Communications officer Debra Kerr and Ageing Well Officer Carole Clark explain how collaboration helped people to find the right words to tackle this difficult subject.