Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Warm homes project

Cambridgeshire County Council: Helping local partners use ‘real' data to address challenges and using a design-led approach to find better solutions.

View all Design in the public sector articles

Giving customers access to 24hr service

Giving customers access to services 24 hours a day to create new channel shift agenda at Teignbridge District Council.

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Facilitating the next generation of mobile connectivity

Harrow Council has created a procurement framework to help public bodies host the new small cell mobile infrastructure needed for the next generation of digital connectivity.

View allDigital connectivity articles
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Building an advanced digital infrastructure

Tameside has adopted a ‘thin layer model’ approach which sews together digital infrastructure assets across the city, more rapidly deploying fibre than via traditional methods.

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Music education hub - Brighton & Hove City Council

SoundCity is a music education hub led by Brighton & Hove City Council’s Music and Arts Service, which brings together all the city’s leading music organisations.

Redesigning services to tackle antisocial behaviour

Suffolk County Council's Committee Safety Partnership identified 80 families as at the root of antisocial behaviour problems, enabling early intervention.

View all Demand management articles

Early Help Place

Solihull Metropolitan Council aims to help families at the earliest point, improving children and young people's life chances and reducing crisis services demand.

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Managing demand through improved letter writing

Colchester Borough Council found using plain English in letters to residents improved response and resulted in fewer calls to the council.

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Focusing on early intervention to manage crime

Lancashire Constabulary and the Police and Crime Commissioner are leading a programme that puts focus on early intervention.

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New Charter Group: Accommodation for offenders

New Charter Group in Tameside supports high-risk offenders in finding stable accommodation to break the cycles which underpin offending.

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