Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 2568 results

Staffordshire County Council: Making services available via MyStaffsApp

Staffordshire has worked in partnership with district councils across the county to develop a MyStaffsApp smartphone app, offering access to a range of services.

View all Digitalisation articles

Agency social workers

Councils are coming together in their regions to sign up to agreements on how they will support each other to address the national shortage of experience social workers.

West Midlands Combined Authority: establishing a new brand

With communications vital for the success of the Authority the seven members are working hard to get their messages in order and identity developed.

View allDevolution articles
View all Communications support articles

West Sussex County Council: developing a strong narrative

West Sussex County Council, in conjunction with 25 member authorities- has established seven key work streams to reflect their devolved powers and is framing their narrative around them.

View allDevolution articles
View all Communications support articles

Greater Manchester Combined Authority (GMCA): getting the basics in place

As the first deal to go through in November 2014, Greater Manchester Combined Authority (GMCA) has spent time laying the foundations for devolution and building the groundwork for its communications activity to ensure the authority gets the basics right.

View allDevolution articles
View all Communications support articles

North East Combined Authority: putting strong governance in place

Bringing together seven local authorities, one local enterprise partnership and a number of delivery organisations under the umbrella of a single combined authority throws up many challenges. Find out how the Combined Authority overcame these issues to put strong governance in place.

View allDevolution articles
View all Communications support articles

Liverpool City Region Combined Authority / Wirral Metropolitan Borough Council: staff engagement

Wirral Metropolitan Borough Council - one of the six authority members of Liverpool City Region Combined Authority - has kept devolution high on the agenda, updating staff through regular communications from the chief executive.

View allDevolution articles
View all Communications support articles

Building sustainability within an organisation

South Staffordshire Council works to build sustainability within the organisation and embed a continuous improvement culture focused on efficiency savings and innovative design solutions.

View all Design in the public sector articles

West Sussex Council: engaging young people through social media

The council produced two campaigns aimed at helping young people develop healthy relationships.

View all Communications support articles

Bath and North East Somerset Council – improving voter engagement with video and digital communication

With a local referendum in early 2016, a Police and Crime Commissioner election, and the EU referendum on the cards, Bath and North East Somerset Council wanted to try new communications techniques to increase voter engagement. This case study forms part of our social media strategy resource.

View all Communications support articles