Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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West Sussex Council: engaging young people through social media

The council produced two campaigns aimed at helping young people develop healthy relationships.

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Bath and North East Somerset Council – improving voter engagement with video and digital communication

With a local referendum in early 2016, a Police and Crime Commissioner election, and the EU referendum on the cards, Bath and North East Somerset Council wanted to try new communications techniques to increase voter engagement. This case study forms part of our social media strategy resource.

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Queen Elizabeth Hospital Gateshead – using Facebook and video in recruitment

The Trust wanted to attract more nurses to the hospital. Information about nursing and available roles needed to reach a much wider audience and attract more potential candidates.This case study forms part of our social media strategy resource.

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Using social media in targeted campaigns

Healthwatch Kirklees wanted to drive more traffic to Kirklees’ smoke-free website to encourage people to stop smoking before an operation. This case study forms part of our social media strategy resource.

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Signposting early help services for families and professionals

Worcestershire County Council has set up a one-stop shop for professionals and families who requiring support and access to Early Help Services.

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Driving improvement in tackling child sexual exploitation - case studies

A compilation of several local authority case studies.

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Just enough care and support model for older people

Wirral council carried out a procurement process and streamlined the number of domiciliary care service providers.

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Me and My Learning Programme

Melton Borough Council's Me and My Learning Programme (M&ML) helps people to develop skills, reduce debt and become healthier.

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Redesigning council tax notices

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

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Spot the grot campaign

In Cumbria, Allerdale Borough Council used a QR code to enable customers to report fly tipping and dog fouling.

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