Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Improving satisfaction levels with new email system

Nottinghamshire County Council improved resident satisfaction with council services as a result of implementing a new email system in October 2013.

Case Study - Lakes Estate ‘Healthy Homes’ Research Project

The Open University ‘Healthy Homes' research project was commissioned in 2014 by the Public Health and Regeneration teams in Milton Keynes Council as part of the evaluation of the Lakes Estate refurbishment programme for council owned properties.

Promoting council services using email

Seven Dorset councils set-up an email system to promote their online services on the joint website Dorsetforyou.com.

View all Communications support articles

Sexual health commissioning

Norfolk County Council and NHS England's East of England team commissioned an integrated sexual health and HIV service for the county.

View all Demand management articles

Kettering

How a progressive local authority is using an escalator approach for the provision of affordable housing.

View allHousing and planning articles

Mansfield District Council: A flexible approach to social housing investment

The council has ambitious plans to see housing construction on a large scale.

View allHousing and planning articles