Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Northumberland County Council: delivering the ‘Inclusive Economy’ agenda

Northumberland’s ambition is to deliver the ‘Inclusive Economy’ agenda, by joining up investment streams and ensuring employment support is delivered in a more collaborative way across local authority areas. This case study explores the strengths, challenges and impact of the current skills and employment system, and what is required to increase positive outcomes for local residents.

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Tees Valley Combined Authority: Routes to Work

Tees Valley Combined Authority aims to grow the local economy by focusing on transforming education, employment and skills across the area. Their Routes to Work pilot has supported almost 4,000 people and helped nearly 800 back into employment across the Tees Valley.

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Babergh and Mid Suffolk District Councils: working together to meet the skills agenda

Babergh and Mid Suffolk work with Suffolk County Council to support the efforts happening in their region to meet the skills agenda. When required they build on this work to develop, or fund initiatives, such as The Mix, which helps young people to develop life skills. Or, through their Careeriosity event, which offer careers advice and guidance to adults, helping them to gain employment.

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Storytime Training in Cheshire East Libraries

From Winter 2021 to Spring 2022, Cheshire East Libraries undertook a review of Storytime session provision across all libraries in the authority. The return to in-person activities post COVID-19 made this an excellent time to look at Storytime sessions.

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Enfield Council: Council housing heat pumps

Enfield Council have worked in collaboration with Kensa Contracting and Engie to deliver England’s largest shared ground loop array heat pump programme replacing electric heating, all in under one year and whilst the flats remained inhabited. The project serves 400 flats in eight tower blocks in Enfield was named District Heating Project of The Year at the 25th annual H&V News Awards in 2019.

Baby Babble: During the pandemic and beyond

Baby Babble is a programme for parents/carers and their babies. It aims to support early language and communication using stories, rhymes, baby signing and sensory experiences.

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Liverpool City Council and Merseyside Fire and Rescue Service

Liverpool City Council and Merseyside Fire and Rescue Service (MFRS) have an informal structure for joint working on fire risk to high-rise residential buildings, based on effective communication and information sharing. Liverpool has over 200 blocks over 18 metres high, including purpose-built student and private residential blocks.

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Bradford Libraries Rhyme Challenge

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School Readiness Plan

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London Borough of Barking and Dagenham: Using data and behavioural science to proactively support residents in debt

The London Borough of Barking and Dagenham made proactive calls to residents at summons stage for council tax arrears to see if they could set up a payment plan or needed support in February 2021. This increased the numbers of payment plans set up and residents appreciated the approach. 

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