Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Peterborough City Council discovers new income streams

The focus of the programme was to look at ways to generate income from two internally conceived and developed digital solutions. 

Efficiency and income generation

The Big Lunch in Bradford: inclusion through food

This Bradford Council project encouraged residents to share food and friendship with each other, giving the council, voluntary groups and individuals a different way to engage the wider community, and a framework for ongoing engagement in a way which promotes respect and understanding between and within communities.

Supporting the financial wellbeing of council employees in North Somerset

In May 2017, North Somerset Council added a new suite of financial wellbeing products to its employee benefits package. At no risk or cost to the council, they have already delivered an average saving of £1,029 for those who have taken advantage of them.

A more commercially aware council

Rugby Borough Council recognised that it needed to improve the commercial awareness and acumen of its key staff. The council was already delivering some services commercially but there needed to be a step change in the breadth and depth of our offer. By working with a commercial expert we wanted to help our managers and team leaders to understand how to think more commercially.

Efficiency and income generation

Tackling delayed transfers of care in Ipswich and East Suffolk

In the last year, there has been a major transformation in how partners Ipswich and East Suffolk work together to tackle delayed transfers of care (DTOCs). For example, on 1 February 2018, 10 DTOCs were reported; in the same period in 2017 it was 49. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Tackling delayed transfers of care in Bradford District and Craven

Bradford District and Craven has a population of around 590,000 people. It is divided into two health and care partnership areas with distinct geographies and demographics. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Securing the financial wellbeing of council employees - London Borough of Hackney

Hackney Council is the first local authority to launch salary-linked employee loans. In its first year the solution, provided by Salary Finance, has truly changed people’s lives.

Online resilience training pilot - East Sussex County Council

Faced with the challenge of rising mental health absence rates, East Sussex County Council (ESCC) wanted to understand how to pro-actively support the wellbeing of its workforce.

Leading by example to improve the local flexible working labour market - Camden Council and Timewise

Camden Council have been working with Timewise since 2014 and became their first Timewise Accredited Council.

How Westminster embraced flexible working as a Timewise Council

Claire Campbell, Timewise’s public sector Programme Director, explains why Westminster City Council got involved in the programme, and the difference it’s already making.