Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Use business improvement techniques to transform services

Using Business Process Improvement (BPI) techniques, LEAN or Systems Thinking has helped a number of local authorities in the West Midlands to transform their services. The programme is anticipated to save the region of £30 million over five years, while delivering improved customer services

Efficiency and income generation

Leicester City Council – involving local residents

Leicester City Council and its partners have used community involvement in regenerating housing and the neighbourhood on the Braunstone Estate

Bristol – 20mph speed limits in areas of high health inequalities

Background The Marmot Review ‘Fair society, healthy lives' states that: "targeting [20 mph] zones in deprived residential areas would help lead to reductions in health inequalities".