Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

Keyword search

Filter by topics

finance
Children and young people
- Adoption
- Child exploitation
- Early Years
- Children and young people's health
- Children's social care
- Education and schools
- Post-16 education, training and employment
- Safeguarding children
- Youth services
Health
Communities
- Public service reform
- Refugees and asylum seekers
Community safety
- Criminal justice
- Female genital mutilation
- Policing and crime
Culture, tourism, leisure and sport
- Tourism and visitor economy
- Culture
- Libraries, archives and heritage
- Sport, leisure and physical activity
Data & Research
Devolution
Economic growth
- Digital connectivity
Employment and skills
Climate, environment and waste
- Litter and fly-tipping
European and international
- Brexit
Finance and business rates
Fire and rescue
Housing, planning and homelessness
- Building safety
- Homelessness
- Housing and planning
  - Building new council homes
  - Housing development in partnerships
  - Housing in non-metropolitan and rural councils
  - Land for housing
  - Providing affordable housing
  - The planning process and section 106 agreements
- One Public Estate
Licences, regulations and trading standards
PAS
Pensions
Severe weather
- Flooding
Social care, health and integration
- Adult social care
- Mental health
- Public health
Transport
Waste
Welfare reform
Workforce
LGA
Corporate LGA

Filter by support type

Communications support
Cost of living
Councillor development
Data and transparency
Demand management
Design in the public sector
Digitalisation
Efficiency and income generation
Equality frameworks
Geographic information
Officer development
Peer challenges
Performance management
Research
Sector-led improvement
Social media
Sustainability
Transformation
Workforce

Date from:

Date to:

Sort by

Date
A-Z

Order

Asc
Desc

Your search returned 12 results

Parish Portal takes highways ‘super customers’ online

Developing an online portal to report and track public realm issues. There is functionality for Parish Councillors and Clerks to see a map showing the reports and status of a range of public realm issues, e.g. street lighting, potholes, flooding, pavement and highway defects. This forms part of our Digital Channel Shift Programme.

View all Transformation articles

06 Jun 2019

Self-service taxi licensing in Calderdale

Redesigning the taxi licensing service for delivery online. Users will be able to access licence holder records through the MyCalderdale customer account. This forms part of our Digital Channel Shift Programme.

View all Transformation articles

06 Jun 2019

First page
Previous page
Page 1
Current page 2

Highlighted pages

Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.