Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

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Shropshire, Telford & Wrekin: Bereavement support for people affected by suicide

Through the local authority public health teams in Shropshire and Telford & Wrekin, a proportion of the NHS England suicide prevention funding was allocated to develop a suicide bereavement service. This provides emotional and practical support to people affected by a suicide, possible suicide or sudden and unexplained death.

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West Yorkshire: Reducing risk of suicide in the Gypsy and Traveller community

West Yorkshire Health and Care Partnership is working to ensure that people who have been affected by suicide can help to shape the training, support and resources on offer. One project has been looking to reduce the risk of suicide within West Yorkshire’s Gypsy and Traveller community.

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Buckinghamshire: Creating smokefree sidelines and parks

Buckinghamshire Council launched Smokefree Sidelines in 2022. The campaign encourages local football clubs to not allow smoking or vaping at youth matches.

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Newham: Targeting manual workers and people with long-term conditions

Quit Well Newham was launched in January 2021. It provides quit aids such as nicotine replacement therapy and e-cigarettes alongside expert support from a stop smoking adviser

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North East Lincolnshire: Equipping children with the skills to say no

The INTENT programme was developed by team of psychologists at the University of Leeds and its use is now being supported by the social enterprise Evidence to Impact.

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Oxfordshire: De-normalising smoking through partnership work

The community fund, with grants of up to £1,000 at a time, is available for partners who want to run smokefree events and initiatives. 

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Southampton: Embedding stop smoking expertise across services

Residents in Southampton who want to quit smoking and need help can access national NHS materials and an eight-week package of help via many pharmacies or their GP practice if they need it.

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Suffolk County Council: Communications response to CQC pilot

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

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Essex Record Office and the 1953 Essex Flood

Essex Record Office wanted to commemorate the 70th anniversary of the 1953 Essex flood, a disaster which claimed 120 lives. They worked collaboratively with community groups, the Environment Agency and National Coastwatch to create public events which were attended by 1700 participants.