Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Reducing costs and empowering citizens with help from IBM Watson Health

Tasked with reducing its social services budget by millions of pounds over four years, Harrow Council wanted to expand its My Community ePurse (MCeP) personal budget management solution.

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Reshaping the market for extra care sheltered housing and supported living - Birmingham City Council

Birmingham City Council has invested in developing good relationships with supported housing providers which have resulted in progressive conversations about meeting needs differently. This forms part of our adult social care markets and commissioning resource.

A personalised approach to quality assuring care and support - Surrey County Council

Surrey County Council has a quality assurance team of 4.5 quality assurance managers who undertake monitoring visits to care homes, home care providers and supported living schemes.

Delivering adult services differently - Royal Borough of Windsor and Maidenhead

The Royal Borough’s ambition, and challenge, is to continue to deliver effective and sustainable adult social care services, which meet residents’ needs, against a backdrop of diminishing financial resources.

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Developing a shared commitment to improving the quality of care - Herefordshire County Council

The Quality Assurance Framework sets out the approach that Herefordshire Council takes to ensuring local care and support services provide what individual residents need.

London: creating an online platform to help mental health

Local authorities and clinical commissioning groups (CCGs) across London have set up an online platform to provide help and support to people with mental health problems.

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Hertfordshire County Council - Using technology to reduce risk of falls

Staff running chair-based exercise classeshave started to use sensors and tablets to assess the falls risk of clients and helpingthem tailor exercise programmes. Theprogramme has been used in care homes andis now being tested in community settings.

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Bradford and Airedale Region: working with the NHS to provide telemedicine

The health service and local government have worked together closely across the Bradford and Airedale region to provide telemedicine to care home residents and people in the community.

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London boroughs supporting people with long-term conditions

Four north east London boroughs - Barking and Dagenham, Havering, Redbridge and Waltham Forest - are working with the local NHS and private sector partners to trail a range of different technologies to help people with long-term conditions.

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Blackburn with Darwen Council: making the most of telecare

Blackburn with Darwen Borough Council has put itself at the forefront of assistive care technology. It uses both monitored and stand-alone devices to help 2,500 people live independently.

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