Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 78 results

Improving assessment for home adaptions using smartphones

Derbyshire County Council explored the potential for smartphone technology to support rapid assessments for adaptions of client’s homes.

Giving adults with learning disabilities more independence through online resources

TECHKNOW is an online resource supporting adults with learning disabilities and carers find technology to help them be more independent.

Helping people with daily travel with digital maps

Plan Ahead is a tool designed to help residents travel in their daily lives and overcome anxieties or accessibility challenges they face. The solution is an easy-to-read, use and follow map with navigation aids, such as pictures of landmarks.

Preventing falls in the community with the Safe Steps mobile app

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system.

Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

Taking the strain with cobots in care

Funding was provided for a series of engagement events to raise awareness of cobot (collaborative robot) technology and the potential benefits it can offer the UK care sector.

Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

Online self-service financial assessment for social care

This project was designed to speed up and support individuals to complete financial assessments for social care and reduce failed care packages. Follow-on funding was provided for the development of explanatory videos to be included in the online forms.

Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

Darlington Council Learning Disability Services

Darlington is an example of a council that demonstrates good practice across all six domains of this outcomes and improvement framework and achieves excellent outcomes for people with a learning disability. It has also consistently realised significant efficiency savings.