Case studies

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

Health and care leaders worked with the voluntary and community sector by investing £20,000 to support the sector to build its information sharing capability to achieve compliance and facilitate further information sharing and social prescribing. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

To test progress towards shared ambitions and the effectiveness of the Health and Wellbing Board (HWB), the Board conducted a comprehensive and well-evidenced review process based on information sharing. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

The IAM form, a patient held record that can be changed, added to and enhanced as needs change, is an opportunity for patients to consider their own strengths, resources as well as their health and social care needs. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

Havering Council has developed an online portal to support two-way information sharing between providers and the council.

To improve the relationship between the council and external adult social care providers, Havering Council recognised a need to develop a two-way communications model between all providers and the council. The model would support a more equal relationship, focusing on the best possible outcomes for vulnerable residents. This forms part of our adult social care markets and commissioning resource.

In the last year, there has been a major transformation in how partners Ipswich and East Suffolk work together to tackle delayed transfers of care (DTOCs). For example, on 1 February 2018, 10 DTOCs were reported; in the same period in 2017 it was 49. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Bradford District and Craven has a population of around 590,000 people. It is divided into two health and care partnership areas with distinct geographies and demographics. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

A high priority for public health on transferring to local government in Dorset and even more so since the advent of STPs has been to make health improvement provision more consistent and equitable across the county and to join up support for different lifestyle risks. It was also a priority to draw on proven theories of behaviour change and to monitor outcomes. LiveWell Dorset is an integrated single service delivered by one contractor to support change across a range of risks and behaviours.