Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Wigan Council: QuickAction in adult social care

Wigan Council's adult social care (ASC) team, in partnership with Agilisys Transform, has co-developed a suite of AI-powered tools designed to streamline back-office processes and enhance the efficiency of social care delivery.

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Peterborough City Council: Hey Geraldine, a personalised AI assistant

Peterborough City Council has developed an innovative AI assistant, 'Hey Geraldine', designed to support social workers and social care staff.

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The 10-year drug strategy: Greater Manchester Combined Authority

Prior to the first COVID-19 lockdown, Greater Manchester conducted an internal review of its drug strategy, positioning itself strategically to act upon reviews by Carol Black and the inception of the ten year drug strategy.

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The 10-year drug strategy: Cornwall Council

In Cornwall, a well-established partnership model, notably within the Community Safety Partnership, has flourished over several years, significantly expanding its membership.

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Kirklees Council: MJ Awards highly commended in ‘Innovation in Building Diversity and Inclusion’ category

This special mention recognises their innovative use of Assistive Technology (AT) to help children, young people with special educational needs and disabilities (SEND), and their families, access timely and efficient care solutions.

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London Borough of Haringey: putting good governance at the heart of council improvement

Senior leaders share an understanding that good governance is essential for achieving improvement and transformation and demonstrate this through their interactions with all levels of the organisation.

Wigan Council: a whole system approach to digital in its adult social care service

Wigan Council has been working to take a whole system approach to digital and ensure that it is embedded within their adult social care service. Digital has been a key part of the local authority’s transformational response to the challenge of austerity and demographic change underpinned by the Wigan Deal. Technology has been used to maximise peoples independence and resilience at home, improving outcomes simultaneous to reducing dependency on traditional models of support, aligned with the principle of better lives, less cost.

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Health visiting in Wolverhampton: a partnership approach

Wolverhampton has revolutionised its health visiting services through a strategic partnership with the Royal Wolverhampton NHS Trust (RWT). This case study delves into the intricate challenges, innovative solutions, impactful outcomes, and valuable lessons learned from this shift and its implications for public health and the health visiting space.

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Digital solutions for family hubs and start for life: Learnings from Barnsley

As part of the Family Hubs and Start for Life programme, local authorities are shaping enhanced services delivered through transformed hubs to ensure all families can access the support they need and improve health and education outcomes.

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Digital Solutions for Family Hubs and Start for Life: Learnings from Coventry

As part of the Family Hubs and Start for Life programme, local authorities are shaping enhanced services delivered through transformed hubs to ensure all families can access the support they need and improve health and education outcomes.

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View allEarly Years articles