Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Birmingham: We were the perfect test bed for CQC

As the second biggest city in the country, Birmingham City Council's Corporate Director for Adult Social Care Professor Graeme Betts thought it would be the perfect testing ground for the new Care Quality Commission (CQC) assurance process.

Co-produced SEND Community Offer

The development of this offer involved working with parent carers, CYP, and community partners to produce a summer community offer. The offer was designed to ensure local families have opportunities to access positive activities, build networks and friendships, access excellent quality information and build their confidence of using universal services and exploring the Local Offer.

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Family-led support: bespoke, family-run provision

Funded through Oxfordshire County Council via direct payments, this bespoke, family-run provision is for a young man who was neglected, restrained, over medicated, and abused as an inpatient in various assessment and treatment units (ATUs). This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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Herefordshire’s response to increased incidence of Early Years Children with SEND - SEND Early Years and Inclusion

In Herefordshire we knew that we had rising numbers of EY children with SEND. Our ambition was to have an Early Years SEND service that encompasses a holistic approach to the early identification, support of, provision for and placement of Early Years children with SEND.

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Variable pricing at heritage attractions

Bath and North East Somerset Council introduced variable pricing at the Roman Baths in 2019. 4 years on, visitor enjoyment has increased, demand peaks are a thing of the past, and revenues are contributing to the council’s broader statutory responsibilities.

Durham County Council: Linking families into Healthy Start and other support

Healthy Start is a national scheme which helps young families and those pregnant on low incomes to access nutritious food, milk and vitamins. Figures are published on its take-up at local authority level, with one of the best rates of take-up being County Durham. In February 2023 the England average uptake was 63.5 per cent, while the figure for County Durham was 73 per cent.

Shropshire: Food insecurity in rural areas

This case study forms part of Shaping Places for Healthier Lives, a grant programme funding five council-led partnerships across England to build places that support good health for all. The programme is funded by the Health Foundation, delivered in partnership with the Local Government Association, and supported in delivery and learning by the Design Council and Cordis Bright/PPL. 

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Doncaster Council: Shaping Stainforth

This case study forms part of Shaping Places for Healthier Lives, a grant programme funding five council-led partnerships across England to build places that support good health for all. The programme is funded by the Health Foundation, delivered in partnership with the Local Government Association, and supported in delivery and learning by the Design Council and Cordis Bright/PPL. 

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