Case studies

Broadland District and South Norfolk Councils sought support from the LGA’s Housing Advisor Programme to develop a pioneering, shared service model for the single officer team who have been delivering the Housing and Homelessness service from January 2020.

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

The Government announced that surge testing was to take place in Norfolk on Tuesday 16 February.  The testing started the following day focussing on the market towns of Diss and Roydon, which are home to around 10,000 people. 

Waltham Forest Council has been working on a vaccine confidence programme, aimed at increasing take-up, particularly amongst its most vulnerable residents.

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

Harrogate council was keen to understand and evaluate the issues and challenges facing delivery of smaller sites across the district. Looking a fresh at how we interact with landowners, promoters and developers.

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

In Greater Manchester, we have set a challenging target of a carbon neutral city-region no later than 2038. Urgent action is needed to put us on a pathway towards achieving this goal which must include tackling the residential component of carbon emissions.