Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 677 results

Action on Climate in Teignbridge: Conversations make a difference

ACT emphasise the importance of having trusted people, including local councillors, for residents to speak to.

Active Family Challenge (Bristol City Council

The project context The Active Family Challenge was set up to encourage children away from the TV and computer and increase their physical activity levels. It was also designed to provide research for Bristol City Council into gaps in services. It aimed to find out whether focusing on the whole family would increase activity.

Active Herts

Active Herts is a research led and independently evaluated project which uses evidence-based behaviour change techniques to support inactive adults to increase their physical activity levels.

View allPublic health articles

Advisory services to London Digital Mental Wellbeing Service "Good Thinking"

The London Mental Digital Wellbeing Service enables Londoners to assess their own mental health, get information about how to look after their own wellbeing, access support, and connect with others - including mental health professionals. PHEBI applied an underpinning behaviour change framework, used low cost interventions to optimise the flow of users to and through the digital space, and advised on the selection and offer of apps for wellbeing support – all based on existing theory and evidence.

View all Efficiency and income generation articles

Air Quality Data Platform in Westminster

Aligned with the Fairer Westminster Strategy, the council is committed to sharing accessible and transparent data to all residents and visitors of Westminster. In July 2023, the Westminster Air Quality Data Platform was launched, illustrating the councils’ efforts to provide crucial information for informed decision-making.

View all Sustainability articles

Alternative approaches to affordable housing calculation - Teignbridge District Council

This project was undertaken on behalf of a partnership of local authorities led by Teignbridge District Council and including the other Greater Exeter Strategic Partnership authorities.

Andover, Hampshire: Health checks at a town centre hub to relieve pressure on NHS services

The Andover Health Hub is a joint venture between Test Valley Borough Council, NHS Hampshire, Isle of Wight Integrated Care Board (ICB) and Andover Primary Care Network (PCN), with integrated care at its heart.

View allCommunities articles
View allPublic health articles

Applying Behavioural Insights to encourage early payment of rent arrears

Councils are constantly seeking to deliver efficiencies and boost income, which makes revenue collection a logical area of focus. At Brent, Social Engine was appointed as our productivity expert, and their expertise was used to design and deliver a randomised control trial (RCT) to test application of behavioural insights to the rent arrears recovery process.

View all Efficiency and income generation articles

Applying behavioural insights to increase awareness and demand for sheltered housing

This research was used to develop communications to re-frame sheltered housing and to promote residents to ‘downsize’ into smaller properties. These were to be sent to council residents and evaluated using a Randomised Controlled Trial.

View allHousing and planning articles