Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

Armed Forces Covenant Implementation - City of York

The Integrated Referral Model (IRM) identifies benefits of asking the armed forces question to recipients of adult social care.  This provides identification of the armed forces community and provision of data.   It enables financial savings, provides better social outcomes and compliance with the AF Covenant and Care Act.

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Art power in Mansfield

Mansfield Museum successfully obtained funding from the Esmée Fairbairn Foundation to undertake the Creative Women Together project. This holistic and therapeutic project gives women at risk a special creative experience they can be proud of.

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Art UK public sculpture digitisation programme

Art UK’s unprecedented photography and digitisation project has resulted in the UK’s collection of over 14,000 public sculptures and monuments being freely available to view and search online for the first time ever.

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Avon and Somerset: Resettlement and practice development enhanced case management project

Four youth offending services across Avon and Somerset are taking a different approach to supporting young people displaying high risk and high vulnerability. They are working in partnership with their Forensic Child and Adolescent Mental Health Service and using a psychologically-informed approach that takes a longitudinal view of a child’s life experiences to understand their current needs.

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Aylesbury Vale District Council (as of April 2020 - Buckinghamshire Council) Digital Housing case study

This project has effectively built upon its well-established digital housing offer through this project. The team have implemented further resource alleviating solutions into the service while at the same time consolidating back office services under a unitarisation programme of 4 local districts with the county council.

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Barking and Dagenham Council – Giving victims and survivors control over where they live

In 2019, Barking and Dagenham set up the ‘Barking and Dagenham Domestic Abuse Commission’ (BDDAC) to examine the attitudes in the local community around domestic abuse, review the council’s service provision in response to domestic abuse and create a blueprint for other local authorities to follow.

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Barnsley Metropolitan Borough Council: Developing an attempted suicide follow-up service

The Psychosocial Engagement Team service was developed as a six-month pilot project, where referrals were made by A&E mental health liaison teams into a six to eight week programme focused on problem-solving and support. In six months, 100 referrals were made, with 85 per cent engagement. The pilot has been evaluated and embedded into the mental health pathway. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Basildon Advice Store

The Basildon Advice Store opened in 2019 and is run by Basildon Council. Residents may walk in and use it to access employment-related skills from a range of local providers.

Basildon Borough Council - developing a narrative to encompass change

Liz Aelberry, Head of Communications at Basildon Borough Council, explains how the council worked with the LGA to develop a new narrative, which has become the foundation for council communication activity and content.