Case studies

Bath and North East Somerset Council are continuing to mobilise their cross-partner Community Wellbeing Hub to support the most vulnerable residents, most recently addressing the pressures created by the cost of living crisis.

A digital solution designed to assist a two-way conversation between hospital staff and patients to assist discharge. A simple online referral form helps patients put in place the support they need as they prepare to go home from hospital.  The form focuses on eight areas of need, with priority given to discharge dependent services delivered by third sector partners.  A dashboard view enables ward staff to keep up to date with the progress of referrals and third sector partners are able to work together to deliver a more co-ordinated approach to care.

The public health team serving Central Bedfordshire, Bedford Borough and Milton Keynes has set up flexible COVID-19 team that has moved seamlessly from local contact tracing to encouraging local residents to get vaccinated against COVID-19.

This case study forms part of the publication, Bespoke support for people with learning disabilities and autistic people, an evaluation on the impact consequence for local authorities and councils of delivering bespoke support to autistic people and people with a learning disability, including people who have been detained under the Mental Health Act (or at risk of being detained).

‘Be Bold, Be Birmingham’ was the memorable strapline that Birmingham City Council developed to promote its ‘2022 Commonwealth Games Proud Host City’ narrative. This case study explores how the council worked with this theme to promote civic pride and engage with all communities across the city.

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

School admissions offer days are among the busiest for the council, with almost 3000 calls received on one day in 2016. With only 18 contact centre staff to answer them, Birmingham City Council needed new ways to provide information to parents.

This project looked to build upon the success of the council’s internal data matching by developing analytical tests that can run against all of the council’s systems to detect potentially erroneous or suspicious transactions.

Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will need most help to adapt to the effects of climate change.

Multisystemic Therapy (MST) is a well-established and well evidenced approach for emotional and behavioural disorders. MST is an intensive family and community based intervention for young people aged 11-17 years.