Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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The London Fire Brigade – creating a digital newsroom

The overall aim was to increase the number of people seeing London Fire Brigade's safety messages and what the organisation does on a daily basis.

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Camerata in the Community programme, Manchester

Manchester Camerata, one of the UK’s leading chamber orchestras, works within health and social care to make music with community groups across Greater Manchester.   

Building an advanced digital infrastructure

Tameside has adopted a ‘thin layer model’ approach which sews together digital infrastructure assets across the city, more rapidly deploying fibre than via traditional methods.

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Facilitating the next generation of mobile connectivity

Harrow Council has created a procurement framework to help public bodies host the new small cell mobile infrastructure needed for the next generation of digital connectivity.

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Warm homes project

Cambridgeshire County Council: Helping local partners use ‘real' data to address challenges and using a design-led approach to find better solutions.

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Helping older people maintain their independence

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

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Dorset County and Districts digital renewal

However, the partners recognised that modern design approaches and technologies offered them new opportunities to give customers a much better digital experience while reducing costs.

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East Dorset and Christchurch: Online licensing project

Partners East Dorset and Christchurch Councils identified licensing as an area of high demand and volume, with the majority of the process being handled offline. The current processes took up a considerable amount of customer time and effort, while officers were involved in re-keying data and reconciling payments. This case study forms part of our digital experts resource.

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Housing | Stockport Investing in Communities

Region: North West, West Midlands Theme: Integrated Public Services

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Town centre regeneration | Bedford and Bedfordshire, Transforming Bedford

Region: Central Theme: Regeneration, Integrated Public Services, Housing (in OPE)

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