Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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NHS Health Checks: Norfolk

Norfolk County Council have turned their NHS Health Check programme performance around, going from one of the lowest-ranked councils in the East of England region, in terms of percentage of the eligible population receiving a Health Check, to one of the best in England.

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NHS Health Checks: London Borough of Newham

Around 14,000 NHS Health Checks take place in Newham each year. Newham Council commissions the borough’s GP federation to deliver them, which sub-contracts to GP practices. Along with some neighbouring boroughs, Newham benefits from excellent data through a partnership with the Clinical Effectiveness Group based at Queen Mary University of London.

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NHS Health Checks: London Borough of Hounslow

Hounslow uses a population health management framework to target public health services at people who would most benefit from them. A health outreach team travels around the borough engaging with residents about their health and delivering NHS Health Checks in the heart of local communities.

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NHS Health Checks: Leicester

Leicester City Council has a good track record of delivering NHS Health Checks. The public health team take every opportunity to publicise them to local communities. They are currently exploring how digital technology could complement the existing offer.

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NHS Health Checks: Bath and North East Somerset

Bath and North East Somerset Council has a good track record of inviting and getting people in for NHS Health Checks. Strong partnership work with GP practices has been key to that success. The team is now looking at how digital Health Checks could bring new opportunities to reach those least likely to take up the offer.

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Central Bedfordshire Council a digital social care workforce

Care technology when considered as part of a holistic support offer means it can be used effectively to support people’s independence and positively impact on their lives.

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Tameside Metropolitan Borough Council: Workforce development case study

This case study outlines plans and initiatives set out and used by Tameside MBC to grow and develop a workforce that is adept at being responsive to the diverse needs of Tameside residents.

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Tackling the increase of empty properties through proactive engagement

The number of long-term empty homes has increased in the Braintree district by 46% over the past 3 years. Braintree District Council is working to engage proactively with homeowners to address the issue of empty homes and bring more into use wherever possible.

Luton Borough Council: A fresh approach to contingent recruitment

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

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City of York Council: Early Talk for York

City of York Council introduced a strategy in 2019 to improve outcomes for disadvantaged children with a focus on speech, language and communication. The Early Talk for York approach aims to improve outcomes for communication and language skills for children aged birth – five.

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