Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 42 results

Essex County Council: Evaluating supportive digital communities during COVID-19

The COVID-19 pandemic has brought unprecedented challenge to local government. The Communities team at Essex County Council set up Essex Coronavirus Action Support Group (ECAS) alongside the Essex Public Health team, and in partnership with community Leaders.

London Borough of Sutton: Keeping our care homes safe during COVID-19

Care homes COVID-19 crisis prompted a local innovative, evidence-based approach to tackling COVID-19 infections/outbreaks and other challenges faced by Sutton care homes.

Waltham Forest: COVID-19 research and engagement - Recovery Citizen’s Panel

Research and engagement is at the heart of our COVID-19 response and our Recovery Citizens Panel is one of the best examples of our approach. Representative of the diversity of our borough, it was formed to rapidly turn around insight to drive our strategic decision-making processes.

Supporting Residents in temporary accommodation

East Sussex County Council worked over three months, across the council and partners, prototyping a new multidisciplinary outreach operations team. They provided intensive support to residents in temporary accommodation to enable them to live more independently.

Barnsley Council: Collaborative working with the voluntary and community sector to improve individual experiences at the end of life

In Barnsley, South Yorkshire, a Macmillan Social Worker is employed by Barnsley Council to sit within the multidisciplinary team of clinical nurse specialists, occupational therapists and dieticians to provide expert support for people in need of complex palliative care and support at end of life. This case study forms part of our end of life care guide for councils. This case study forms part of our end of life care guide for councils.

Kent County Council: county-wide End of Life Care guide and directory

Kent County Council has produced a major guide to the development of end of life care in the county.  It sets out from a council perspective the wide-ranging partnership work involved in end of life care. It relates this work to the Ambitions partnership goals. This case study forms part of our end of life care guide for councils.

Experiences of employment and skills devolution: Greater Manchester Combined Authority

"devolution is fantastic and I think we've proved we can manage it".

Where next for homelessness? - Southend-on-Sea Borough Council

On 23 March the Government issued a directive to all councils to temporarily house all rough sleepers during the pandemic to keep them safe. Southend-on-Sea Borough Council placed 89 rough sleepers in hotel and B&B accommodation in just two days and housed a total of 138 across the entire period of lockdown.

COVID- 19 good practice case study: Gateshead’s collective leadership approach

Gateshead Care and Health System has drawn on its history of strong relationships to support residents during the COVID-19 pandemic. System partners have shared their experience of using their collective system leadership approach with the Care and Health Improvement Team as they reflect on what they want to keep and build on.

Improving the private rented sector: London Borough of Tower Hamlets

The private rented sector is the major tenure in the borough with over 40 per cent of households (53,000 households). It has more than doubled since 2003.