Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Your search returned 55 results

The Greater Manchester Regulatory Centre of Excellence

The Greater Manchester Regulatory Centre of Excellence has created a unique partnership offering regulatory support and advice to businesses, mainly through the provision of primary authority partnerships. However, the partnership had always wanted to offer more for businesses both to ensure greater compliance and generate additional income for the local authorities and fire service. This case study forms part of the productivity experts resource.

Efficiency and income generation

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Efficiency and income generation

Grow North Devon

North Devon is a primarily rural area, peripheral in geography and with an ageing population. The council recognises that a more ambitious and interlinked approach to growth is required to sustain North Devon into the future. This project looked to develop and pursue North Devon Council’s corporate objective to grow North Devon, as part of our Productivity Experts programme.

Efficiency and income generation

Regulator hub potential

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

Efficiency and income generation

Review of placements team

The Productivity Experts Programme grant funding supported the redesigning of the commissioning of our placement function for Children’s Services and considering future integration with the Adult’s services; as well as developing effective performance management processes and systems, and a quality assurance framework.

Efficiency and income generation

Implementing an external funding strategy

Led by a bid writing expert, this project reviewed Warwick District Council's approach to how it identifies and applies for external funding. This case study forms part of our productivity experts resource.

Efficiency and income generation

Testing the savings around contract compliance and negotiation

Through the LGA Productivity Experts Programme, expert advice was sought around the methodology and development of approaches, processes and skills for contract audit of contracts, recovery of overpayments, contract management and financial procedures to test for potential savings.

Efficiency and income generation

Adult Social Care Front Door: Lambeth

In 2015 the adult social care pathway was re-designed and a team established to manage people seeking care and support, called the Initial Contact Service. This case study forms part of our productivity experts resource.

Efficiency and income generation

Introducing a sustainable commercial approach to transformation

Lichfield District Council faced significant financial and services challenges and decided to address these through the creation of an innovative transformation programme with a commercial core. Using a variety of specialist advisors, the programme introduced a range of solutions to; increase income, optimise investment, innovate to reduce costs and improve the customer experience. This case study forms part of our productivity experts resource.

Efficiency and income generation

Maximising a Council’s soft assets in a leisure context

A project which commenced over three years ago with initial support from the LGA’s Productivity Experts Programme and phase one will launch in June 2019.

Efficiency and income generation