Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Barnet Council's BarNET ZERO sustainability campaign

BarNET ZERO is a sustainability project launched by Barnet council with a goal to be a net zero borough by 2042.

Worcestershire County Council's Public Sector Decarbonisation Scheme

In December 2020, Worcestershire County Council (WCC) successfully bid for £885,687 grant funding from the Government’s Salix Public Sector Decarbonisation Scheme (PSDS) to fully fund several energy efficiency and renewable energy projects across WCC’s estate.

Royal Borough of Greenwich: Helping residents to improve their financial resilience

Helping disadvantaged residents to maximise their income and improve their financial resilience has long been a priority for the Royal Borough of Greenwich. Both COVID-19 and cost of living have brought an added impetus to this work.

Herefordshire Council’s Phosphate Commission

In response to challenges finding long-term solutions to nutrient neutrality, the Herefordshire Council have established a Cabinet Commission to progress the restoration of the Rivers Wye and Lugg.

Norfolk County Council’s high-performing Unaccompanied Asylum-Seeking Children team

Norfolk County Council has established a high-performing specialist county team that supports the emotional, cultural, health, social and educational needs of Unaccompanied Asylum-Seeking Children (UASC) who arrive in the county.

Basildon Borough Council - developing a narrative to encompass change

Liz Aelberry, Head of Communications at Basildon Borough Council, explains how the council worked with the LGA to develop a new narrative, which has become the foundation for council communication activity and content.

‘Doing it together’- closing the gap on speech, language and communication in the early years

North Tyneside Council's project to improve speech, language and communication in the early years of a child’s life has helped to reduce the gap between socio-economically disadvantaged children and their peers.

Hertfordshire County Council: Partnership action to prevent hospital admissions

Hertfordshire’s strategic approach has been to maintain and strengthen the cross-council, cross-service, multi-partner approach that proved effective during COVID-19, and has been refined and built on for cost of living support.

Cost of living

Ashford Borough Council's experience of nutrient neutrality

Ashford Council has had to hold granting planning permissions on a number of planning applications, for schemes which are caught by the issue nutrient neutrality. Around 90 per cent of site allocations in the Local Plan, and currently around 5,800 dwellings in over 170 planning applications, have been affected.

True value of Park and Ride in Chester

This case study explores park and ride and its contribution to decarbonising transport in Chester.