Case studies

Ealing Council used behavioural insights to empower families likely to become homeless to look for a new home themselves.

The London Borough of Lewisham used client journey mapping tools to reduce crime by repeat offenders, while improving life chances for this group.

Rugby has a commitment to delivery of 10,800 houses between 2006 and 2026.

By working with the youth offending team, Tameside Metropolitan Borough Council's Streetscene Service offers young offenders work experience and mentoring to help them improve their long-term prospects of finding work.

The London Borough of Ealing co-designed a new approach with housing staff that incorporated behavioural insights and nudge techniques.

South Tyneside Metropolitan Borough Council has saved £2.9 m by reducing the number of older people being admitted to residential care by 30 per cent.

Following previous regeneration work Milton Keynes Council residents reported health, financial and other benefits.

Oldham Council undertook research on the needs of local areas to better understand what motivates different residents to behave in various ways.

Cornwall is undoubtedly one of the most beautiful places to live in the UK, but for its local population it is one of the hardest areas to obtain high quality affordable housing.

Hampshire County Council and the Isle of Wight Council procured an area profile of customers, using it to help increase motivation to stop smoking.